Configuring Email Notifications

To enable sending alert notifications via email, you need to create and configure an email node in Workbench.

If you are using the following email providers, you also need to perform other tasks.

  • For Office365, disable multifactor authentication (MFA) for the email account. Learn more
  • For Gmail, use a Google OAuth2 authorization, or create an App Password for your Google account and use these credentials for the Mail Server username and password. Learn more

To configure an email node:

  1. Open Workbench and in Project Explorer, expand your project > Alarms and Notifications > Alert Notifications.
  2. Right-click Email Nodes and select Add Email Node. The NewEmailNode dialog opens.
  3. In Name, enter a unique name of the configuration.
  4. Configure the email settings in the Hardware and Data section. Learn more
  5. Configure the message settings. Learn more
  6. Configure alarm subscriptions. Learn more
  7. When finished, restart the GENESIS Alert Notifications Point Manager service.