Starting TraceWorX Logging

This section provides an introductory tutorial on getting started with TraceWorX logging. Enabling logging in TraceWorX is the vital first step to gathering diagnostic information and troubleshooting your project.

To set up logging in TraceWorX:

  1. Open Workbench and on the Tools ribbon, click TraceWorX to open Trace Configuration and Log Viewer. Alternatively, you can use the Windows Start menu to open the TraceWorX Configurator application in GENESIS Tools.

  2. In the Module Name column, find the application or service that you want to diagnose. By default, all GENESIS modules are displayed. Select the Installed checkbox on the top right of the dialog to display only modules that are currently installed.

  3. In the Trace Level column, click the cell corresponding to the desired component and select the logging level from the drop-down list.

    For more information on choosing the appropriate trace logging level, refer to Trace Levels.

    TraceWorX Logging Level

  1. When finished, click Save Changes. The logging starts automatically after the next configuration refresh. Learn more

  2. To verify that the desired runtime activity is traced, click Refresh All.

    If any information has been logged, the log file's size in the Current Log column should change.

    If the log does not change, try the following:

    • Verify that the service or application corresponding to the log is running.
    • Refresh again.
    • Lower the trace level.

  3. To view or manage the logged information, find the desired component in the Category column, click the corresponding field of the Current Log column, and select View Log. This opens the TraceWorX Log Viewer and allows you to view the data stored in your new log file. Learn more

    Closing the TraceWorX Configurator will neither turn off the logging nor clear any logs you may have created. To delete a log file, select Delete Log in the Current Log options, and to turn off logging entirely, set the Trace Level back to None.

For more information about using the TraceWorX Configurator, including additional configuration options and settings, refer to Setting Up TraceWorX Configurator.