Known Issues in GENESIS Version 11 Update 5 (11.05)

The following are known issues in this release.

Known Issues

Reference #

Item

Affected Component

Mitigation / Notes

32612

For any SQL Server login that is not the database owner (dbo), every QE_ stored procedure fails with Msg 39004 and HRESULT 0x80004004, even when the login has permission to run it.

SQL Query Engine

Run SQL Query Engine queries with a login that is a member of the sysadmin server role, which is the database owner of the master database where the procedures are registered.

27671

When you turn on local cache for BACnet while the BACnet Point Manager and the BACnet Query Interface are both running, GENESIS sometimes creates the BACnet cache file with no tables. Both services then log SQLite Error 1: 'no such table: DBVersions' about every 2 seconds.

BACnet

Each time you turn on local cache for BACnet, build the cache with the BACnet Query Interface service disabled:

  1. In the Project Explorer in Workbench, right-click your project and select Configure Application(s) Settings. If local cache is already on for BACnet, clear Local Cache for it under Available Applications, select Apply, and then select OK in the Warning dialog. The errors stop within a few seconds.
  2. In the Windows Services application, set the GENESIS BACnet Query Interface service to Disabled. Stopping the service is not enough because applying the local cache change starts it again.
  3. Select Local Cache for BACnet, select Apply, and then select OK in the Warning dialog.
  4. If you use the BACnet Query Interface, set its service back to its desired startup type and start it.

32547

When one BACnet device logs trend records with timestamps in the future, trend logs on every device in the same BACnet configuration stop collecting new values after the BACnet Point Manager restarts.

BACnet

Correct the clock of the device that logged the future-dated records and remove those records from the device, or turn off trends on that device. Then stop the BACnet Point Manager, delete the files with future dates from the History Logger folder (under C:\ProgramData\ICONICS\11\Data\BACnet unless you set a different Logger Directory), and start the BACnet Point Manager again.
For more information, see knowledge base article 000010434 on the ICONICS Community Portal.

27559

Selecting "Read value and Attributes" will not subscribe OPC UA events, and they will not be shown in the Alarm Viewer.

OPC UA

If you require to receive events, please select "Subscribe Value and..".

30389

In a web browser client, a Map Control that uses the WMS mapping system does not load its map.

HTML5 Anyglass

The map loads in GraphWorX runtime.

24952

When running an on-premises Kubernetes cluster with WebHMI server for a long time (weeks), WebHMI starts throwing an inotify exception: System.IO.IOException: The configured user limit (128) on the number of inotify instances has been reached, or the per-process limit on the number of open file descriptors has been reached.

WebHMI Containers

To overcome this issue, run the following commands on each Kubernetes node to increase the limits of inotify instances:
echo "fs.inotify.max_user_instances=512" | sudo tee -a /etc/sysctl.d/99-kubernetes-inotify.conf
echo "fs.inotify.max_user_watches=524288" | sudo tee -a /etc/sysctl.d/99-kubernetes-inotify.conf
sudo sysctl --system

Known Issues in a Specific Version

Reference #

Item

Affected Component

Mitigation / Notes

Version Present

Version Resolved

27854

The SQL Query Engine installation will fail on a French operating system.

SQL Query Engine

Resolved after updating to 11.05.804.

11.05.797

11.05.804

27772

The SQL Query Engine cannot connect to the Data Historian when security is enabled.

SQL Query Engine

Once updated to 11.05.804, follow the steps in Using SQL Query Engine with Security to enable access.

11.05.797

11.05.804

28332

Data Entry objects stop responding after a popup display opened from the same display is closed.

HTML5 Anyglass

Resolved after updating to patch 11.05.833.

11.05.797
11.05.804

11.05.833

28769

The AutoUncheckedDuration setting of a Pick action is not applied to cloned dynamics, so the action is never automatically unchecked.

HTML5 Anyglass

Resolved after updating to patch 11.05.833.

11.05.797
11.05.804

11.05.833

29071

Only the first of a set of cloned dynamic commands writes to the correct tag; the second and subsequent commands write to the wrong tags.

HTML5 Anyglass

Resolved after updating to patch 11.05.833.

11.05.797
11.05.804

11.05.833