Supported Alert Notification Providers
Alert notifications are sent through various providers such as text messages (GSM, Sierra Wireless), Email (SMTP), AT&T, Azure Communication Services (ACS), Brevo, Microsoft Teams, SendGrid, Twilio, and Vonage.
The support for these providers was introduced in different versions of GENESIS, as listed in the following table.
|
Provider Name |
Alert Type |
Introduced in GENESIS Version... |
|---|---|---|
|
SMS-GSM |
SMS outgoing |
10.96.0 |
|
SMS-Sierra Wireless |
SMS outgoing and acknowledgment |
10.97.2 special release; general availability in 10.97.3 |
|
SMTP Email |
Email outgoing |
10.96.0 |
|
AT&T |
SMS outgoing |
10.97.2 CFR 3 |
|
Azure Communication Services |
SMS outgoing |
10.97.1 |
|
Azure Communication Services |
SMS acknowledgment |
10.97.2 |
|
Azure Communication Services |
Email outgoing |
11.0 |
|
Brevo |
Email outgoing |
10.97.1 |
|
Microsoft Teams |
Instant message outgoing |
10.97.2 |
|
SendGrid |
Email outgoing and acknowledgment |
10.96.2 |
|
Twilio |
SMS outgoing and acknowledgment |
10.96.0 |
|
Twilio |
Text to speech outgoing |
10.96.0 |
|
Twilio |
WhatsApp outgoing |
10.96.0 |
|
Twilio |
WhatsApp acknowledgment |
10.96.1 |
|
Twilio |
Text-to-speech acknowledgment |
10.96.2 |
|
Vonage |
SMS outgoing |
10.96.1 |
|
Vonage |
Text to speech outgoing |
10.96.1 |
|
Vonage |
WhatsApp outgoing |
10.96.1 |
|
Vonage |
SMS acknowledgment |
10.96.2 |
|
Vonage |
WhatsApp acknowledgment |
10.97.0 |
|
Vonage |
Text-to-speech acknowledgment |
10.97.2 |