Schedules

The AlarmWorX Multimedia Server subscribes to alarm and event servers and filters those alarms on which multimedia alarming is required. The Multimedia Server then triggers the appropriate multimedia agent, which performs the actual notification. You can configure each multimedia agent to use a schedule. Agent scheduling provides the following:

Personal and group schedules that include, daily, weekly, monthly, and yearly events. You can also include and exclude individual events, preview the schedule on a calendar.
Role-scheduling, which identifies employees by their roles and lets agents notify the employee who is on duty.

The scheduling feature in AlarmWorX Multimedia allows you to configure an alarm action set so that an alarm message will be sent to someone only if he or she is available according to his or her schedule. If you wish to use scheduling, you must configure the schedules before setting up your agents or alarm action set. Schedules are located under the System Tools tree control.

Under the Schedules folder on the tree control of the Multimedia Configurator screen, there are group schedules and personal schedules. You must set up a group schedule first, then you can add personal schedules to it. Some example schedules are provided for you by default.

There are two basic ways to use schedules:

You can have a group schedule that has a configured time calendar, and every personal schedule under that group follows that time calendar. Use this method when each person will have the same basic schedule. For example, this method is appropriate if your group schedule will be for a specific time shift during which every person works the same times.
The other way to use the schedules is to have a group schedule that does not have a configured time calendar, and to configure each personal schedule with its own time calendar. Use this method when each person has a unique time schedule.

Once you set up the time calendars, you can add or exclude specific dates and times from any group or personal schedule.