PA Agent

The P.A. Agent, allows you to use a public address (PA) system device to announce alarms and events over a loudspeaker. The PA Agent configuration settings are directly tied to the telephone agent settings. The Call-out Agent configuration must be activated in order for the PA agent to work. A Dialogic board is also required for the PA agent.

To set the default settings for the agent, click the Telephony folder in the Multimedia Configurator. Refer to Telephony Agents for more information.

The following configuration fields are available for the P.A. Agent:

Media Item Name: Enter a name for the configuration.
Node: Select the node to use by clicking the ellipsis button .
Description: Allows you to add comments to the agent configuration.
Media Template: You must choose a template to be used with the agent. The template determines the actual message that gets sent to P.A. message recipients. For more information about templates, please see Media Templates.
TEST button: Plays a P.A. message to test your configuration.
Scheduling: If you are using scheduling, choose from the configured schedules on the drop-down list. See Schedules for more information.
Role: Select a role from the drop-down list. For information about roles, please see Working With Roles.
Enable Alarm Prioritization: When this check box is checked, the multimedia system processes alarms based on the severity level of the alarm. If the check box is not checked, alarms are processed only on a first-in-first-out basis.
Phone Number to Call: Enter a P.A. system access phone number.
Retry: Specifies the number of attempts to send the message.
Retry Delay: Specifies the number of seconds to wait between attempts to send the message.
Apply button: Saves all changes to the configuration database.
Reset button: Clears all recently added information.
Refresh button: Resets data to original state, unless the Apply button has been clicked.
Help: Displays information describing the PA Agent window options.