Troubleshooting for template
Process Automation Template Version1
|
No. |
Trouble |
Check contents |
Troubleshooting method |
| 1. |
An error message is displayed immediately after starting the “Control Panel”. |
The “Project Output Folder” must be on the C:\ drive. There is no shortage of folder files in the “Project Output Folder”. |
Use Asset Builder to regenerate the template. |
| 2. |
The “Control Panel Path” property on the main screen is set correctly. |
Enter the Output Folder path in the “Control Panel Path” property in the main window. |
|
| 3. |
The version of the CSV file in the “Control Panel” must be the latest. |
Delete ControlPanelGroupList.csv in: “C:\ProgramData\ICONICS\ AssetBuilder\ControlPanel\” and regroup. |
|
| 4. |
“C:\ProgramData\ICONICS\AssetBuilder\ControlPanel\” |
In: “C:\ProgramData\ICONICS\ AssetBuilder\ControlPanel\”, under “Permissions”, allow the user to read, execute and write. |
|
| 5. |
The user has the permission to access the FacePlateList. |
In the “Permissions” of FacePlateList.csv in C:\ProgramData\ICONICS\AssetBuilder\ControlPanel\, allow the user to "read & execute" and "write". |
|
| 6. |
In the “FacePlateList” folder of the “Project Output Folder”, click on "Permissions" of FacePlateList.csv, allow the user to "read & execute". |
||
| 7. |
There is a FacePlateList in the “FacePlateList” folder of the “Project Output Folder”. |
Use Asset Builder to re-output the template. |
|
| 8. |
The CSV file of the FacePlateList is not opened in another application. |
Close the FacePlateList. |
|
| 9. |
The error message "Failed to read the control panel group list" is shown. |
The user has access to the ControlPanel group list. |
In the "Permissions" of FacePlateList.csv in C:\ProgramData\ICONICS\AssetBuilder\ControlPanel\, allow the user to "read & execute" and "write". |
| 10. |
The ControlPanel group list is not open. |
Close the ControlPanel Group List. |
|
| 11. |
An error message "There is not the faceplate list." is shown. |
C:\ProgramData\ICONICS\AssetBuilder\ControlPanel\ has a FacePlateList. |
Open the Main display and create a FacePlateList. |
| 12. |
An error message "There is not the control panel group list." is shown. |
C:\ProgramData\ICONICS\AssetBuilder\ControlPanel \has a ControlPanel group list. |
Open the Main window and create a ControlPanel Group List. |
| 13. |
An error message "Failed to update the control panel group list." is shown. |
The user has access to the ControlPanel group list. |
In the "Permissions" of FacePlateList.csv in C:\ProgramData\ICONICS\AssetBuilder\ControlPanel\, allow the user to "read & execute" and "write". |
| 14. |
The ControlPanel group list is not open. |
Close the ControlPanel Group List. |
|
| 15. |
Unintended group configurations or settings in ControlPanel created in the past are displayed. |
The version of the CSV file in ControlPanel must be the latest. |
Delete ControlPanelGroupList.csv in: “C:\ProgramData\ICONICS\AssetBuilder\ControlPanel\” and set Group Configuration again. |